What to include on a plumbing invoice
On top of your business details, the customer's details, an invoice number and dates, a plumbing invoice should show these.
- Trip charge or service call
- If you charge to come out, list it first and say what it includes, such as the first half hour or a diagnosis. A visible trip charge avoids the feeling that the labor line was padded.
- Pricing method
- Say whether the job was flat rate or time and materials. A flat-rate line reads “Replace kitchen faucet, includes removal of old faucet”; time and materials shows hours × rate plus each part.
- Fixtures and parts
- Name the fixture or part with its size and brand or model: “Gas water heater, 50 gal, 40,000 BTU”. Customers need this for manufacturer warranties, and it helps whoever services it next.
- After-hours and emergency rates
- Nights, weekends and holiday calls often carry a higher rate. Bill those hours on a separate line and label them, for example “Emergency labor, Sunday (1.5× rate)”.
- Permits and disposal
- Water heater replacements, gas line work and repiping often need a permit. Show the permit fee on its own line, along with haul-away or disposal of the old fixture.
- Warranty and job notes
- State your labor warranty and point to the manufacturer's warranty for the fixture. Note anything you found but did not fix, such as a corroded shut-off valve, so the customer has it in writing.